Effective Date: 01st January, 2025
Welcome to BrajRas - A Divine Taste. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.brajras.com/, place orders, or interact with us in any way. By using our website, you agree to the practices described in this policy.
1. Information We Collect
- Personal Information:
- Name
- Contact details (phone number, email address)
- Address (if provided during the ordering process)
- Order details and preferences
- Payment Information:
- Payment details through the HDFC Bank Payment Gateway (processed securely and not stored by us).
- Non-Personal Information:
- Browser type
- Device information
- IP address
- Cookies and analytics data
2. How We Use Your Information
- Process and fulfill your orders.
- Communicate updates related to your order.
- Improve our website, services, and user experience.
- Respond to inquiries and provide customer support.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Such as payment gateways (HDFC Bank) to facilitate transactions.
- Legal Authorities: If required by law or to protect our rights and safety.
4. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
5. Payment Policy
All payments are processed securely via HDFC Bank Payment Gateway. Please note:
- No Refund Policy: Payments once successfully completed are non-refundable.
- We reserve the right to cancel your order at any time for reasons including, but not limited to, unavailability of items or system errors.
6. Security of Your Information
We implement robust security measures to protect your personal and payment information. However, no online transaction is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
- Access the personal information we hold about you.
- Request correction of any inaccuracies.
- Opt-out of promotional communications.
To exercise these rights, contact us at brajraskota@gmail.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, reach out to us:
BrajRas Cafeteria
RTU Campus, Kota, Rajasthan, India - 324010
📞 Phone: +91-9116622488
✉️ Email: brajraskota@gmail.com
🌐 Website: https://www.brajras.com/
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.