Frequently Asked Questions (FAQ)

1. What is BrajRas?
   BrajRas is a divine cafeteria located at RTU Campus, Kota, offering delicious, hygienic, and affordable meals prepared without onion and garlic, inspired by Krishna consciousness.
2. Where is BrajRas located?
   We are located within the RTU Campus, Kota, Rajasthan - 324010.
3. What are the operating hours of BrajRas?
   Our cafeteria is open every day from 10:00 AM to 9:00 PM.
4. What types of food do you serve?
   We serve a wide variety of items, including:
   • Fast Food: Pizza, burgers, pasta, sandwiches, and more
   • Chinese Dishes: Fried rice, noodles, and Manchurian
   • South Indian Delights: Dosa, idli, and vada
   • Full Thali (Launching Soon): A wholesome meal option
   • Snacks & Beverages
5. Do you deliver food?
   Yes, we offer a convenient delivery service for RTU students and faculty. Simply place your order via WhatsApp or call us at 9116622488, and we’ll deliver your food to your location on campus.
6. How can I place an order?
   Browse our menu, then message or call 9116622488 with your order details.
7. Is the food prepared hygienically?
   Yes! Hygiene and cleanliness are our top priorities.
8. Can non-RTU individuals visit BrajRas?
   Yes, everyone is welcome to enjoy the divine taste at BrajRas.
9. Do you accept online payments?
   Yes, payments are processed securely via HDFC Bank Payment Gateway.
10. Can I book food in advance for events or gatherings?
    Yes, we accommodate bulk orders for events or gatherings. Please contact us at least 2-3 days in advance to discuss your requirements.
11. What should I do if my food delivery is delayed?
    In case of any delays, please call us at 9116622488, and we will promptly assist you.
12. Is there a refund policy for orders?
    We have a No Refund Policy. Once a payment is successfully completed, it cannot be refunded. However, we strive to ensure all orders are delivered accurately and on time.
13. How can I provide feedback or suggestions?
    We value your feedback! You can share your thoughts by emailing us at brajraskota@gmail.com or speaking to our staff directly at the cafeteria.

For any other questions, feel free to contact us: